Access Your Patient Portal – Step-by-Step Instructions

Peraza Dermatology Group Patient Portal

GETTING STARTED WITH YOUR PATIENT PORTAL

Meet the Peraza Dermatology Group Patient Portal, an online tool to help you better manage your healthcare. Through the portal, you can conveniently:

  • Securely communicate with your physicians online.
  • Request refills.
  • View your lab and pathology results.
  • Review your office visit notes.
  • Update personal, medical, and insurance information.

To set-up your account, follow these simple steps:

  1. Email portal@perazaderm.com and request that we send you a secure link to set-up your username and password.
  2. Allow us 24 hours to send you the secure link. When you receive it, follow the instructions to reset to your personalized credentials.
  3. Revisit this post for simple “how to” instructions on the use of all the tools of the portal.

Once you have accessed your account, follow the simple instructions below to manage all of your personal dermatology health information in one secure location, and access it 24 hours a day, seven days a week!

Shortcut to individual steps by clicking on the links:

LOGGING ON

REVIEWING YOUR PATIENT INFORMATION

VIEWING YOUR VISIT NOTE(S)

COMMUNICATING WITH YOUR PROVIDER


LOGGING ON

Peraza Dermatology Group Patient Portal: LOGGING IN

You can reach the portal login screen directly from our website (via links in the top bar of every page, the footer of every page, or on the Contact page), by clicking here or by typing in peraza.ema.md (DO NOT type www or https in front of the URL).

Note: This should work in any recent major browser on a computer or tablet device. However, some browsers, such as the latest version of Firefox, may require you to view patient notes and test results in a separate application such as Adobe Acrobat Reader.  If your browser requires you to download the file but you do not have a viewer installed, you can download the Adobe reader from www.adobe.com.


REVIEWING YOUR PATIENT INFORMATION

You can review, and in some instances, update your patient information through the portal. To review your current information in the patient portal, click on the “Patient Info” tab within the purple bar. Then, below the purple bar and on the left side of your screen, you will see the various categories within Patient Information, including Insurance and Pharmacy, Medications, Past Medical History, etc.

Listed here are important areas to know and instructions for actions you can take in the “Patient Info” area:

Patients can view all of their contact information, but cannot make any changes.

Patients can view their Insurance information but cannot make any changes. They can however, add or change their preferred pharmacy. There are two ways to do this:

To search for a pharmacy, click Add Surescripts Pharmacy, enter as much criteria as possible and click Search.  Click the blue link to add the pharmacy.
Add Surescripts Pharmacy

To enter and save information for a pharmacy you already know, click Add Manual Pharmacy and input pharmacy details. Click the blue save button to add the pharmacy.
Add Manual Pharmacy

To remove a pharmacy from your list, click the blue Remove link to the right.
Delete Pharmacy

Patients can add or delete medications they are currently taking.

To add a medication, begin typing the medication in the Drug Name field. Select the medication when it populates below. Then, to the right, choose the appropriate dose or click to add the prescription with an unspecified dispensable.
Add Medication

To delete a medication, scroll down to the list of Patient Medications and select Delete to the right of the medication you’d like to remove from your list.
Delete Medication

Patients can add or delete their current allergies.

To add an allergy, begin typing the allergy in the Allergy field. Select the appropriate allergy when it populates below.

If there are no allergies, select Mark No Known Allergies.

To delete an allergy, scroll down to the list of Patient Allergies and select Delete to the right of the allergy you’d like to remove from your list.
Manage Allergies

Patients can add or delete their medical and surgical histories.

To add a condition, select the checkbox next to that condition and provide details where possible.

Patients can add or delete their skin disease history.

To add a condition, select the checkbox next to that condition and provide details where possible.
Skin Disease History

Patients can add or delete items in their social history.

Fill in the appropriate information.

Patients can add or delete items in their family history.

To add a condition, begin typing in the Family History field. Select the appropriate condition when it populates below.  Then choose the family member.
Update Family History

To delete a condition, select Delete to the right of the condition.

Patients can view a list of their diagnoses as well as an information sheet on each of those diagnoses. No changes can be made to this tab.

To view more information on a condition, select the blue information bubble next to the condition.
Problem List


VIEWING YOUR VISIT NOTE(S)

View a visit note by clicking on the “Visit Info” tab within the purple bar.

Peraza Dermatology Group Patient Portal: VIEWING YOUR VISIT NOTE(S)


COMMUNICATING WITH YOUR PROVIDER

Send your provider a secure email through the patient portal by following these easy steps:

  1. Click on the “Contact Us” tab within the purple bar.
  2. Click on the “New Message” icon.
    Contact Us
  3. In the “To” field, select your provider from the drop-down bar.
  4. Enter a subject header and type your question into the Message box.
  5. Scroll to the bottom and hit “Send.”
  6. Please allow our office up to 72 hours to respond.
    Draft and Send Message

Please note that we kindly ask you to limit your communications to our providers regarding specific dermatological issues only.  Appointment and billing questions should be directed to our office staff by calling us at 603.542.6455.

If you require immediate assistance please call our office at 603.542.6455 Monday through Friday between the hours of 8am – 5pm or if this is a medical emergency and you require immediate assistance outside of our business hours, please call 911.


ADDITIONAL QUESTIONS ABOUT THE PATIENT PORTAL

If you have any questions regarding access to the patient portal after reading this guide, please call our office at 603.542.6455 x 706 and ask to speak with Mark, our IT Director.